WPE Case Worker


The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The International Rescue Committee has been working in Somalia since 2006, providing essential services to conflict and disaster affected communities. The IRC has been operational in Central Somalia (Mudug and Galgadud regions) and Mogadishu implementing interventions in the areas of livelihood, WASH, Governance and peacebuilding, GBV, Nutrition, education and health reaching out to more than 200,000 conflict and drought affected people.

Responsible for:

The Case Worker will provide psychosocial support, basic case management support to survivors of gender-based violence through individual counseling follow up support, referrals and dissemination of information on available GBV services to encourage access to services. She/he will in collaboration with the Response Officer oversee provision of psychosocial /group support, skills building with local partner, information sessions and other recreational activities that promote social support networks and cohesion with women and girls at the women and girls’ centers/safe spaces.


The responsibilities of the Case Worker include but are not limited to the following:

MAIN DUTIES:GBV Case Management**

Provide direct support and care for adult and child survivors of gender-based violence, including counseling and basic case management. Case management services will include:

Assessment of needs of clients. Developing an action plan with clients. Implementing the plan with clients. Provide physical accompaniment to GBV survivors if requested to access medical and other services according to their wishes, choices and decisions. Conduct direct and regular follow up of GBV survivors through home visits and based on survivors wishes and consent Case closure (if and when appropriate Ensure proper documentation of reported GBV incidences through utilization of GBVIMS case intake, action, follow up and other case management forms appropriately Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and girls. Monitor how the GBV referral pathway is working through making direct follow ups with other organizations that are providing services to survivors.** Psychosocial/Group Support/Safe Spaces

Support to conduct and help plan and organize psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other vulnerable women with the local partner. Work with women and girls in the community to identify their needs, interests and priorities as relevant to the context, adapt activities according to these to ensure activities offered are culturally appropriate and meet the needs of women and girls. Support the management of GBV hotline by local partner Support Response Officer to conduct trainings to community-based volunteers on GBV basic concepts, guiding principles, provision of Psychosocial First Aid and the referral mechanisms and pathways for their respective communities. Outreach and Community Mobilization

Work with communities, particularly women’s groups, female community leaders, and informal leaders, to identify context-appropriate approaches and networks of community-based focal points for the provision of basic PSS. In collaboration with local partner and community volunteers/workers, conduct awareness raising activities on GBV and its health consequences, promoting available services to women and girls, and addressing the stigma preventing women and girls from accessing support and services with activities for female only group. Identify and refer extremely vulnerable women and girls to access services and material support in accordance with their level of vulnerability and needs. Lead sessions to increase awareness on the consequences of GBV, promote available services to women and girls and address stigma preventing access to services at the women centers. In collaboration with the WPE team, participate in meetings with community leadership structures when necessary to advocate for the needs of women and girls, and encourage their participation in GBV prevention and response activities in the communities** Other duties and responsibilities

Support mentorship and trainings of local partner, other NGO partners and outreach workers/Psychosocial volunteers to improve their skills and capacity to support and refer survivors to services and adhere to guiding principles. Support updating of available and viable services for GBV survivors. This is critical to the establishment of clear pathways that are well documented and understood by all service providers Assess gaps on how the referral pathway is functioning through direct follow ups with service providers and make suggestions for improvement to the supervisor.

Maintain positive coordination and relationships with partner and other IRC sector staff.

Ensure supplies/resources for counseling spaces, women centers and other program activities are requested on a timely manner and are efficiently utilized.

Adherence to the IRC code of conduct (IRC WAY) that ensures transparency, services and accountability to beneficiaries and reports any abuse of beneficiaries by other IRC staff, including sexual exploitation and abuse in accordance with the IRC reporting procedures.

Support local partner in tracking and keeping information and records of psychosocial activities taking place at the centers/safe spaces to strengthen monitoring of program achievements

Perform any other duties as required by the supervisor from time to time

Adherence to the IRC Security Policy.

Qualifications, Skills and Experience:


· Secondary education certificate/certificate in counseling/social work/psychology or related field preferred. Diploma in similar fields would be an added advantage. Skills and Experience:

Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity Counseling and training experience, including experience working with women and girls preferred Demonstrated commitment to women’s empowerment and protection through current/ previous volunteer work in women’s group, girls clubs or other relevant experience is an added advantage Ability to facilitate trainings and sessions, including group support activities with women and girls. Ability to maintain confidentiality and respect for clients at all times is essential. Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail. Ability to work as a member of a team essential. Ability to communicate in English and or local dialects spoken in Dhusamareb. Ability to keep records and write simple and basic reports of activities would be an added advantage. How to apply Apply the following link:


Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, physical or mental ability, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

Female Candidates are preferred.


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