Leadership Development Training Coordinator II


t Training Coordinator

Reports to:

Manager II, Leadership Development

Department: Global People Resources

Type of Post Telecommuter or based at . The US office is located in Baltimore, Maryland.

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


As a global organization, that has grown significantly in size over the past decade, CRS is now comprised of almost 7,000 people from over 100 countries who collaborate to catalyze transformational change. One key Strategic Approach in CRS’ is to build a more agile, innovative, and impactful organization. How CRS’s mission is delivered matters as much as what CRS does. CRS is nurturing a work culture in which Respect, Equity, Diversity, and Inclusion (REDI) are prior itized. The Leadership Development and Talent team plays a critical role in achieving CRS’ mission.

Job Summary:

As a member of the Leadership Development and Talent team, you will coordinate and support leadership development and talent management program activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that learning programs for leaders consistently apply best practices and constantly work toward improving the impact of its benefits to those we serve.

Key Job Responsibilities:

Support the coordination of Leadership Development Team high-potential and leadership development program activities across different learning platforms (CRSLearns, MS Teams, etc.) Organize and manage learning content across different program communication channels (e.g. Learning Management System, SharePoint, MS Teams or Yammer sites). Manage training program logistics (e.g. setting up virtual learning sessions, coordinating facilitator and participant schedules across multiple time zones, scheduling guest speakers, coordinating coaching sessions, small group working sessions and assessments) Administer assessments 360- & self-assessments associated with each learning program. Purchasing learning program materials, licenses and assessments. Monitor and report any challenges and/or gaps identified to inform adjustments to plans and program schedules. Support accountability through coordinating project evaluation activities to collect and analyze program data. Collaborate with learning team and internal partners to evaluate programs and create reports. Ability to manage and facilitate social learning platforms to communicate and engage participants in program content, concepts and resources. Basic Qualifications

Bachelor’s Degree required in relevant field or equivalent. Additional experience may substitute for some education. Three years of work experience in project management, training or event coordination support Required Languages – English required; French or Spanish a plus

Knowledge, Skills and Abilities

Observation, active listening and analysis skills with ability to make sound judgment Good relationship management skills and the ability to work closely with team members and internal partners virtually.

Attention to details, accuracy and timeliness in executing assigned responsibilities

Proactive, results-oriented and service-oriented

Strong project management skills: proven ability to initiate tasks, conduct necessary research, coordinate with appropriate staff and follow through until all tasks completed.

Ability to manage multiple tasks with competing deadlines.

Strong computer skills in Microsoft Word, PowerPoint, Outlook and Excel.

Ability to quickly learn new tools and technologies; interest and experience in using technology and new platforms to improve work efficiency.

Ability to effectively communicate and collaborate with a diverse range of job functions.

Preferred Qualifications

Experience of coordinating and/or managing training programs and events Ability to support virtual learning events using MS Teams platform Experience monitoring projects and collecting relevant data Experience serving as a project lead from conception to completion Agency-wide Competencies

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Integrity Continuous Improvement & Innovation Builds Relationships Develops Talent Strategic Mindset Accountability & Stewardship Supervisory Responsibilities none

Key Working Relationships:

Internal – Learning Team, Talent Team, Overseas Operations Learning Team and Global People Resources/HR Team

External – LinkedIn Learning, training program vendors for purchasing materials

What we offer

CRS offers a competitive benefits package and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

*Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and polic ies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.


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