Description

Position of Front Desk Officer at a Leading Outdoor Advertising Company

 

Job Description

 

Job Details

  • Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages, etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Check, sort, and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)
  • Generate sales leads
  • Build sustainable relationships and trust with prospects through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Closely work with the client service team to meet sales targets and call-handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage clients
  • Liaison with stakeholders: client services team, clients, IT, head of departments and CEO etc.
  • Auxiliary function (applicable to all staff)

 

Application Deadline

Not Specified.

Method of Application

Interested and qualified candidates should forward their CVs to: recruitment@mediapingltd.com using the position as the subject of the email.

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