ICT Assistant (Client Support) – SAP HR


Position Title: ICT Assistant (Client Support) – SAP HR

Job classification: G-5

Duty station: Manila (Global) Administrative Centre (MAC)

Type of Appointment: One-year fixed-term, with possibility of extension

Closing date: 10 Dec 2021

Salary: Php 631,953 per annum net of taxes


Under the overall supervision of the Head of Global User Support and the direct supervision of Technical/User Support Shift Supervisor, the ICT Assistant will provide SAP support services to end-users through the ICT MAC Global User Support Unit based in Manila including daily technical support to users of IOM’s PRISM solution and infrastructure worldwide, promoting a client and service-oriented approach.

Required Qualifications and Experience


University degree in Business Administration, Accounting, Information Systems and Technology, or a related field from an accredited academic institution, with three years of relevant professional experience in specialized formal training on SAP systems, business software (Microsoft Office); or Completed High School degree from an accredited academic institution, with five years of relevant professional experience. Experience

Experience in SAP HR Modules; Proven knowledge, experience and skills to support and troubleshoot SAP HR (PA, OM, TM, PY modules); knowledge of SAP Portal and E-Recruitment will be considered an advantage; Ability to provide SAP support services; Ability to present ideas in a user-friendly language to non-technical staff and end-users; knowledge of an issue-tracking system an advantage; Strong customer service orientation; focused on result for the client and responds positively to feedback; Good administrative and time-management skills; Excellent problem-solving skills; ability to manage complexities How to apply Interested candidates are invited to submit their applications by 10 December 2021 at the latest, referring to this advertisement.

For further information, please refer to: https://careersph.iom.int/vacancies/vn-0652021-vn-0652021-ict-assistant-client-support-sap-hr-g-5-manila-global

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.

Only shortlisted candidates will be contacted.


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