Executive Assistant – Chief People Officer


Location: Washington, DC

Position Status: Full-time, Regular

Salary Range: $46,000-49,000

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.

General Position Summary

The Executive Assistant (EA) to Mercy Corps’ CPO manages a complex and demanding set of responsibilities. They provide (1) direct executive managerial and administrative support to the CPO, promptly and efficiently responding to varied executive directives and requests, and (2) work closely with People Team leaders, providing administrative support as directed. Confidentiality and professionalism are highly important to the role.

Essential Job Responsibilities CPO

● Lead support for the CPO’s office for a smooth and effective management of key activities.

● Provide support to CPO with research, prepare documents and presentations as required.

● Record and issue minutes for key meetings and ensure timely follow through of action items.

● Develop a cadence of meetings as part of a ‘listening tour’ for the CPO with different teams, cohorts across the organization. Record action items emerging from these meetings and ensure timely actions are implemented and feedback provided to the team.

● Provide travel support to CPO as needed and provide support in submitting expense reports.

● Provide planning and logistical support for key meetings, HR conferences and training events, including collection and dissemination of necessary documents, logistical support for participants, communications, and required follow-up with all parties involved.

● Maintain departmental trackers, calendars and internal web content as assigned, including Hub pages, Travel Calendar, and Digital Library.

● Provide proofreading, editing, and formatting support for department documents, including manuals, training materials, reports, etc.

● Coordinate with the People Team leaders to prepare monthly/quarterly/annual reports.

● Coordinate with vendors, support with procurement and submit People team-related invoices for payment.


Reports Directly To: Chief People Officer

Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

● Minimum BA/S or equivalent in related field. MA/S preferred.

● A minimum of 2 years administrative support experience in a professional or executive office setting.

● Some experience and/or strong interest in Human Resources function.

● Excellent communication and the ability to handle confidential matters appropriately.

● Strong computer literacy required including MS Office Suite.

● Strong interpersonal skills and experience with coordination and management of travel schedules, meeting, and report compilation.

● Proven ability to prioritize multiple competing requests, tasks, deadlines, and needs.

● Proven ability to manage effective functioning of the executive office with grace and humor.

● International, non-profit, and government experience and/or interest are preferred.

Success Factors

The successful EA will demonstrate a healthy combination of professionalism and confidence in providing efficient administrative support to Mercy Corps’ CPO. They will possess excellent communication skills, both verbal and written, and will place a high priority on attention to detail. The successful EA will be able to work both independently and cooperatively in a matrixed team environment. They must demonstrate an entrepreneurial spirit, flexibility and creativity in planning and problem solving, with a proven ability to learn quickly, in a fast-paced, fluid, and challenging work environment of many competing/changing priorities and be accountable for results.

Living Conditions / Environmental Conditions

The position is in Washington, DC. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting, on a visit/TDY to a field posting and in all in-country venues. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values.

Ongoing Learning In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.


Please enter your comment!
Please enter your name here