Country Medical Coordinator – Iraq


INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Country Medical Coordinator

Code: SR-29-2284

Duty station: Erbil (60%) with regular field visits to bases in KRI and Fed Iraq (40%)

Starting date: 01/02/2022

Contract duration: 6 months

Reporting to: Head of Mission

Supervision of: technical supervision of Medical Team (1 expat PMR included)

Dependents: Accompanied duty station

General context of the project

INTERSOS has been present in Iraq since 2003 and currently operates across Ninewa, Salah Al Din (SAD), Erbil, and Sulaymaniyah Governorates. INTERSOS thematic sectors of intervention are Protection, Education, and Health. The INTERSOS coordination office is in Erbil with bases located in Tikrit, Mosul, Telafar, and Sulaymaniyah and programming presence in other areas of Ninewa, SAD, and Kurdistan region. As of 2021, INTERSOS has over 340 national staff, 16 expat staff, and over 150 volunteers working in Iraq. By applying an integrated programmatic approach, INTERSOS provides essential lifesaving services to women, men, girls, and boys in IDP, refugee, and host communities in its areas of intervention.

Current health programming includes supporting the provision of free and integrated primary health care (PHC) as well as Mobile Medical Teams (MMTs), ensuring availability of essential medicines, implementing a pilot project to strengthen non-communicable disease diagnosis and treatment in primary health clinics, and facilitating outreach health services through community health volunteers (CHVs).

General purpose of the position

In close collaboration with the HoM and the Medical Department, he/she is asked to strengthen and implement the medical strategy of the mission and supporting the Mission’s efforts to ensure integrated health and protection approaches and interventions.

Being responsible for the planning and coordination of all medical activities and resources in the mission, according to INTERSOS charter, policies, and ethical principles with consideration of international and national protocols, in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population.

Main responsibilities and tasks

o Responsible for defining, monitoring and updating the medical content of the INTERSOS country policy, medical strategy, annual plan, and budget, translating the identified health needs into a medical strategic vision and project objectives, priorities, and resources needed in order to cover the medical and humanitarian needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan and project plans are achieved

o Overall responsible for the appropriateness and quality of medical interventions conducted by INTERSOS projects and is expected to identify and work on removing barriers to better patient safety, effective medical care, and better patient-centered activities

o Continuously monitor the medical and humanitarian needs in the Mission country in new areas of intervention or in areas where INTERSOS is already present through exploratory missions, monitor and review project proposals, determining necessary resources in order to define health and nutrition priorities and potential new programs to cover medical and humanitarian needs of the population at risk

o In coordination with the Medical Referent, validate the health-related technical content of project proposals to be submitted to international donors and private foundation

o Responsible for the supervision and monitoring of the medical technical aspects, humanitarian needs and, in coordination with the Logistics Coordinator, the material aspects of the programs

o Through analysis and regular field visits, identify obstacles to implementation and reporting deviations as they appear, and proactively provide the necessary solutions in order to achieve the operational result

o In close collaboration with the HR Coordinator and Programme Managers, participate in the planning, definition, and sizing of the health-workforce in the mission and supervise the associated processes (recruitment, validation of medical staff, training/induction, evaluation, potential detection, development, and internal/external communication). Coach and directly support the medical teams in the implementation of the medical activities making sure that internal protocols are respected as well as the ones of the local Ministry and Health Department

o Responsible for defining and sizing other resources (pharmacy and medical equipment management in collaboration with logistics) and timelines, procedures, and protocols. Ensuring preparation of all medical orders in collaboration with the Logistics Department and the submission of all medical purchase requests. Being accountable for the proper management of the pharmacy in the Mission, including projects. Provide reports on the mission’s evolution from the medical perspective, as required

o Represent INTERSOS before local medical authorities and guarantee constant presence and active participation to the health and nutrition coordination fora (clusters meetings, other technical coordination meetings) and keep regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden the medical-humanitarian situation analysis, strengthening the impact of the medical intervention and supporting advocacy actions

o Responsible for medical data collection, analysis, and reporting to HQ Medical Referent to ensure proper monitoring of the program and, where needed, to adapt them to existing programs

Required profile and experience


o Advanced university degree in medicine or other paramedical studies. Desirable specialization in Tropical Medicine or a degree in Public Health

Professional Experience

o Minimum 3 years relevant work experience in Medical positions in the humanitarian or development sectors

Professional Requirements

o Excellent communication skills

o Excellent reporting skills

o Experience in people-management

o Previous experience in contributing to drafting health proposals


o Fluency in English is mandatory

o Arabic is an asset

Personal Requirements

o Leadership, people management and development

o Strong teamwork and cooperation capacities

o Willingness to travel and stay in the field on a regular basis

o Commitment to INTERSOS principles


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