Aviation Quality Assurance Officer – Technical Writer


Are you an Aviation specialist and interested in humanitarian work?

If yes, this opportunity is for you!

We are looking for candidates of the highest integrity and professionalism who share our humanitarian principles. We select our candidates on a competitive basis, and we are committed to promoting diversity and gender balance.

Currently, we are looking for candidates to support our operations in Rome.


The United Nations World Food Programme (WFP) is the largest humanitarian organisation delivering food assistance to over 90 million beneficiaries in 80 countries on a yearly basis. With over 5000 trucks, 50 ships and close to 100 planes on the move every single day, WFP, together with its partners, operates a global network to deliver life-saving food assistance to the most hard-to reach places.

Last year, the Norwegian Nobel Committee has decided to award the Nobel Peace Prize 2020 to the World Food Programme for its efforts to combat hunger and its contribution to bettering conditions for peace in conflict-affected areas.


This position is located in the WFP Supply Chain Operations Division, Aviation Service (SCOA). SCOA provides air access for both humanitarian cargo and passengers on behalf of the humanitarian community in some of the world’s most challenging places. The incumbent will perform his/her functions under the overall supervision of the Chief Aviation Service, and the direct supervision of the Head of Quality Assurance Unit (QAU).**


As Aviation Quality Assurance Officer – Technical Writer, you will be responsible for the following key duties:

Formulate and promulgate aviation quality assurance and standardization procedures and policies. Research, prepare, and edit technical documents; Collaborate with key stakeholders to provide constructive feedback on presentations, white papers, contract deliverable documents, Standard Operating Procedures, etc; Manage templates to ensure consistent and repeatable representation of deliverables; Provide guidance to improve practices, internal controls and procedures in line with corporate policies and procedures for coverage of risks; Carry out continuous evaluations, and process improvement of quality across all activities; Support the development of processes to support continual improvements in services provided; Manage timely delivery of documentation and works with key stakeholders to provide timely input; Deliver high-quality documentation paying attention to detail; Carry out any other duties as requested. DELIVERABLES AT THE END OF THE CONTRACT

Quality Assurance Unit reports; Performance assessments and other assessments needed; Draft and/or reviews of guidance and strategic documentation; Synthesis of evaluation findings, recommendations, and monitoring of relevant implementation; Quality Assurance Advisories and recommendations. STANDARD MINIMUM REQUIREMENTS


You have an Advanced University degree in Aviation / Safety Management, and/or Communications.


You have:

A minimum of 5 years’ experience in aviation industry, including 3 years’ experience in aviation technical writing; Professional training and experience in Aviation Quality Assurance, and/or Air Transport and/or Aviation Safety Management; Professional credentials in the development and implementation of Quality Assurance Systems or equivalent experience; Knowledge of ICAO SARPs, and experience in developing and implementing rules, regulations and operating manuals. Language

You are fluent in oral and written English and you have technical writing skills; Intermediate knowledge of another official UN language (Arabic, French, Chinese, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable. TERMS AND CONDITIONS

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP:

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.


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